Our Promise
We believe insurance should be straightforward, personal, and built around your needs. Our promise is to operate with integrity while offering reliable coverage and superior service to clients throughout Michigan and beyond. For us, partnership isn’t a slogan. It’s been our promise for four generations.
Core Values
Excellence
We go above and beyond to deliver exceptional service and results.
Integrity
We act with honesty, professionalism, and do what’s right—always.
Growth
We continuously learn, improve, and evolve both personally and professionally.
Ownership
We take responsibility with care, diligence, and pride in our work.
Teamwork
We collaborate and support one another, combining our unique strengths to achieve more together than we could alone.
Balance
We value well-being, blending work and life to create a thriving environment.
Careers
We’re not looking for order-takers. We’re building a team of creative problem-solvers who are deeply invested in our clients’ futures. If you lead with listening, act with humble curiosity, and want to grow in an agency that competes at the highest level, we’d like to meet.
Our Team
Mark Elliott
Founder Emeritus & Consultant
Ryan Ladley, CIC
Owner & Agent
Jennifer Ladley, CIC
Owner, Commercial & Benefits Agent
Ashley Miller, CISR
Office Manager
Emily Hurrell, CISR
Personal Lines Account Manager
Tina Martin
Medicare & Life Insurance Agent
Toby Suttle, M. Ed., CIC, CLCS, CAWC
Commercial Agent
Shannon Loeffler
Commercial CSR
Rylee McGinnis
Personal Lines Account Manager
Kelly Shufelt
Benefits & Commerical Account Manager
Melissa Lajoice
Commercial Lines Account Manager
Amanda
Receptionist & Customer Service Representative
Community Involvement
At Elliott Insurance Group, our work is about people, not just policies. We live and raise our families in the same communities we serve, and we care deeply about seeing them thrive.
From hosting annual Safety Days to sponsoring and volunteering in community and statewide initiatives, we’re proud to support organizations that keep our traditions and social fabric strong. Giving back is simply part of who we are.
Here are some of our favorite moments supporting the organizations that make our community a special place to call home.
$5,000
Raised for [example] charity within the community to support this [example] goal of raising awareness for this condition or issue.
20+
Organizations volunteered for within the community by Elliott Insurance Group. Lorem ipsum dolor sit amet, consectetur adipiscing elit.
123
Hours of volunteer time within [this timeframe] to support the needs of the community and surrounding areas to raise awareness of [this issue].
Our Affiliates
Companies Represented
